
Terms and conditions
Please read these terms and conditions carefully. They are designed to ensure a smooth, fair, and professional experience for all of our clients.
Studio Policy
Photo package and processing
2.1. Selected Package Once your package has been chosen, it cannot be modified. It is, however, possible to upgrade to a higher package.
2.2 Processing Times The standard timeframe is approximately 4 weeks, depending on traffic. For expedited processing (2–3 days or same day): express-service
2.3 Photo Selection Selection can be done immediately after the session or during a second appointment, according to your preference and studio availability. In the event of a no-show for the selection appointment, your file loses its priority.
2.4 Finalization Once the selection is confirmed, the photos go directly into processing. No modifications can be made (except for adding photos, billed as an extra).
2.5 30-Day Limit Clients have 30 days after their session to make their selection. Past this deadline: Our team will make a professional selection on your behalf. No reviews or modifications will be accepted. No rate adjustment can be claimed.
Modification and cancellation
3.1 Any modification must be made at least 48 hours before the session
3.2 Only one free modification is permitted if the request is made at least 48 hours before the session.
3.3 Modification within less than 48 hours: $50 fee
3.4 No same-day modifications. It is possible to upgrade to a higher package at any time
3.5 Any cancellation results in the loss of the deposit paid, regardless of when it is made
Late policy
In case of delay, contact us as soon as possible at 514-223-7604.
Applicable fees:
5 to 10 minutes: $35
11 to 30 minutes: $50
More than 30 minutes: session cancelled, deposit non-refundable
Recommendations:
Arrive 15 minutes before the scheduled time
Any delay may reduce the duration of the session
Delays caused by external factors (traffic, weather, parking) do not constitute an exception
Rates Update
Prices may change over time
If your selection is completed within 2 months of a price change, the rates for your session remain unchanged
Beyond this period, the rates in effect at the time of selection apply
Acceptance of Terms
Prices may change over time
If your selection is completed within 2 months of a price change, the rates for your session will remain unchanged
Beyond this period, the rates in effect at the time of selection will apply